Support
A person reads every message. Email support@getquads.com and tell us what happened and which device you use. We aim to reply within two business days.
Common questions
I can’t sign in
Choose “I have an account” and use the same method as before: Apple, Google or the six-digit code we email you. Check your spam folder for the code, and that you are using the same email address. Still stuck? Write to us from that address.
My progress is missing
Progress follows your account, so sign in first. If you played before signing up, it is added to your account when you create it. If something still looks wrong, tell us the device and roughly what you did.
Quads Plus, billing and refunds
Cancel in the app under your account, or with the store that bills you. For a refund or a billing mistake, email us with the date and the email on the purchase.
Delete my account or my data
See how to delete your account. For a copy of your data or other privacy requests, email privacy@getquads.com.
Found a bug or a wrong answer?
Please tell us. The more detail the better: the lesson, the hand, and what you expected.